TTEC Holdings, Inc.

TTEC (NASDAQ: TTEC), formerly TeleTech, has been at the forefront of customer experience (CX) for over four decades. Founded in 1982 and now headquartered in Austin, Texas, the company operates globally across 21 countries with a team of more than 60,000. Guided by its purpose—“bringing humanity to business”—TTEC’s strategy combines human empathy with advanced technology to transform customer interactions into meaningful, long-lasting relationships.At the heart of TTEC are two key offerings: TTEC Engage and TTEC Digital. TTEC Engage serves as the frontline engine, delivering AI-enabled services including customer engagement, acquisition, technical support, fraud prevention, and back-office operations. In contrast, TTEC Digital orchestrates CX strategy, CRM, AI-driven analytics, and omnichannel platform development—optimizing every customer conversation. These cohesive arms ensure clients not only save time and solve problems efficiently but also delight customers at every touchpoint.TTEC’s mission—to accelerate growth through simplified, personalized interactions—resonates in their solutions. They help organizations build strong emotional connections with customers, driving loyalty, retention, and revenue. Whether designing chatbots, analyzing customer data, or providing empathetic human agents, TTEC tailors experiences that cut through complexity and resonate on a personal level.Their global footprint—spanning six continents—enables clients to offer localized support in dozens of languages while scaling operations seamlessly. This global-local model ensures businesses can meet diverse customer needs wherever they are.TTEC’s culture emphasizes leadership, integrity, innovation, empathy, and excellence. These values drive internal behaviors and the experiences they craft for clients. The company also prioritizes diversity, inclusion, sustainability, and veteran hiring, reflecting its broader commitment to purposeful business practices.In summary, TTEC is a pioneer in customer experience, blending human-centric values with technological innovation. They empower businesses to deepen customer engagement, enhance satisfaction, and achieve remarkable growth by making every interaction count.